FAQS

WHAT IS HAPPENING DURING COVID-19?

In an effort to help our partners both at Radio and in the Music industry, all submissions to MMD will be FREE OF CHARGE for NACC Subscribers until early 2021 (Updated 10/22/20) -- please contact support@musicmeeting.directory for more information on how to proceed

CAN I PAY WITH A CREDIT CARD?

Yes. While we use PayPal to process transactions, you can simply enter your credit card details (below the paypal login) once you've clicked the "Pay with Paypal" button in your shopping cart. If you have any other questions about this process, please contact our support team

CAN LABELS GET A DISCOUNT IF THEY SERVICE MULTIPLE RECORDS A YEAR?

Yes. We provide a discounted opportunity for those larger labels who have multiple projects going to radio. 50 ‘credits’ can be purchased at a 20% discount and utilized at the label’s convenience throughout the year.

WHAT IS THE REFUND POLICY?

If you have an issue with your order please contact support@musicmeeting.directory immediately and we'll work with you to get the issue resolved.

CAN I PURCHASE MORE THAN ONE SINGLE OR EP/ALBUM AT A TIME?

Yes. Simply add as many albums/ep's and singles as you'd like into your cart and pay for everything at once. A 20% discount is offered on quantities of 50 in each category.

ARE YOU CONNECTED WITH NACC?

MMD was developed under direction from NACC and Disco to create a seamless user experience for our radio station partners.

I AM A RADIO PROGRAMMER OR DJ, IS THERE AN INFO SHEET FOR ME?

Yes! You can find all the information you need to know about how to work the downloader via the PDF document you can download HERE

If you can't find an answer to your question there please email support@musicmeeting.directory